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TERMS AND CONDITIONS

Welcome to our website https://healthly.live/ (referred to as the "Website")!

These Terms and Conditions (referred to as the "Terms") govern the contractual relationship between CALLI23 LTD, a company registered under the laws of United Kingdom, with a registered address at 5 Brayford SqStepney Green, London E1 0SG, UK and a company code 15835181 (referred to as "we," "us," "our," or the "Company") and the users who utilize the services of the Company (referred to as "you," "your," or "user"). These Terms define the conditions under which our services are utilized.

Please carefully read these Terms before accessing, using, or obtaining any materials, information, products, or services. If you do not agree to all these Terms, then you may not use the Website or any of our services.

These Terms are applicable to the use of the Website and the purchase of any products or services with us via the Website (referred to as "Services"). By accessing, using, or making purchases via our Website, you agree to be bound by these Terms, the Privacy Notice (also referred to as the "Privacy Policy"), and any other additional terms, conditions, and policies referenced here and/or available by hyperlink on the Website (hereinafter collectively referred to as the "Terms of Use").

Should you have any questions or concerns about these Terms, please contact us at support@healthly.live.

Our Services

Our Website operates as AI-driven platform that generates informative, engaging and tailored content ideas and outlines for health and wellness bloggers and people who are passionate about healthy lifestyle, food and help others to be better based on their specific requirements.

You are permitted to use our Website and Services solely for lawful purposes and in compliance with all applicable laws and regulations.

DISCLAIMER: PLEASE BE AWARE THAT OUR SERVICES DO NOT INCLUDE MEDICAL, MENTAL HEALTH, NUTRITION SERVICES OR ANY FORM OF HEALTHCARE SERVICES. OUR SERVICES ARE NOT INTENDED TO PROVIDE HEALTHCARE SERVICES AND SHOULD NOT BE CONSIDERED A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, CONSULTATION, OR TREATMENT FROM QUALIFIED PHYSICIANS OR OTHER PROVIDERS OF QUALIFIED MEDICAL SERVICES. PRIOR USING OUR SERVICES, IT IS CRUCIAL THAT YOU CONSULT WITH YOUR DOCTOR. IN THE EVENT OF A MEDICAL EMERGENCY, PLEASE CONTACT YOUR DOCTOR OR RELEVANT EMERGENCY SERVICES IMMEDIATELY.

Eligibility Requirements

Access to our Website is granted only to individuals who have attained the age of 18. If the age of majority in your jurisdiction or permanent residence is reached at a later date, that age will apply accordingly. If you are below the requisite age stipulated by the laws of your country of residence to access and use the Website, you assert that your legal guardian has reviewed and consents to these Terms on your behalf. Furthermore, you confirm that you are not prohibited from using the Website under any applicable laws.

To be eligible to use and access our Website and Services you must not be located, incorporated, otherwise established in, or resident of, or have business operations: 1) in jurisdiction where it would be illegal under applicable law to this Terms or 2) in any of the following jurisdictions: Afghanistan, Cuba, Iran, North Korea, Syria, Russian Federation, Belarus, Regions of Ukraine: Crimea, Donetsk and Luhansk, Myanmar (Burma), Central African Republic, China, Congo DR, Lebanon, Libya, Mali, Nicaragua, Somalia, Sudan, Venezuela, Yemen, Zimbabwe.

Profile Registration

In order to use our Services you should create a user account and furnish us with precise and comprehensive details such as your:

  • Name;
  • Last Name;
  • Email Address;
  • Country of Residence;
  • Password.

It is your responsibility to safeguard the confidentiality of your account and password, and you agree to assume liability for all actions undertaken under your account.

By creating an account on our Website you give your consent to provide accurate information. You also agree to promptly update your account and other details to facilitate transactions and ensure we can contact you when necessary. Any information you provide during registration will be handled in accordance with our Privacy Policy.

The contract between user and the Company is established when user registers on the Company's Website. Registration is free and involves completing a registration form, during which certain user profile data is stored in the Company's database.

The Company reserves the right to decline user registrations based on valid and objective reasons. These reasons may include, but are not limited to, violation of the Terms of Use, implementation of fraud prevention measures, doubts about the user's identity, suspicion of spamming activities, uncertainty regarding the user's age, fraudulent behaviour, or attempts to register in markets where the Company's services are unavailable.

User Account Policy

You bear sole responsibility for all activities carried out under your account. You agree not to utilize another user's account, username, or password at any point, nor to disclose your password to any third party, or engage in any actions that could compromise the security of your account. Promptly inform us of any unauthorized use of your account.

If we have valid reasons to suspect a violation of these Terms or if the registration information provided by you is believed to be untrue, inaccurate, outdated, or incomplete, we reserve the right to terminate your user account and deny current or future access to any or all features.

We disclaim any responsibility for any loss or damage incurred by you or any third party due to unauthorized access and/or use of your profile, or for any other reason.

Payment Policy

Payments must be executed through the designated payment methods available on the Website. By proceeding with a purchase, you affirm that you have the authority to utilize the chosen payment method. It is your responsibility to furnish accurate and comprehensive information necessary for the transaction, including billing address and payment particulars.

For secure and reliable transactions, we enlist trusted payment processors to oversee transactions on our Website. Upon making a purchase, you grant us permission to share requisite information with these third-party payment processors to facilitate the transaction. We neither retain nor have access to your complete payment details.

Refund Policy

Hereby you agree that purchase of any credit packs as defined above shall be final and the Company will not refund any transaction once it has been made, and the purchase cannot be cancelled. When you make the purchase, you acknowledge and agree that all purchases are non-refundable or exchangeable. However, the Company will provide refunds and/or purchase cancellations in cases and to the extent required by mandatory provisions of applicable law.

By signing up for our Service you expressly request and consent to an immediate supply of such Service. Therefore, if you exercise your right of withdrawal, we will deduct from your refund an amount that is proportionate to the Service provided before you communicated your withdrawal from the contract.

If you reside in the EEA, United Kingdom, or Switzerland, you retain the right to refunds within 14 calendar days without providing reasons. The withdrawal period commences from the date of entering into contract with us when purchasing any credit packs available at our Website and lasts for 14 calendar days. Hereby you agree that if you exercise your right of withdrawal, we will deduct from your refund an amount that is proportionate to the Service provided before you communicated your withdrawal from the contract.

To request a refund, please follow these steps:

  • Contact our Customer Support Team via email support@healthly.live explaining the reason for your refund request. Please include your name, order number, reasons for refund and any relevant details;
  • Our Customer Support Team will review your request and may ask for additional information if needed;
  • We will notify you of our decision regarding your refund request within 10 (ten) Business Days of your response to our final request. If approved, we will initiate the refund;
  • Refunds will be issued via the same payment method used for the original purchase. Please allow 15 (fifteen) Business Days for the refund to process. Please note that this period may be extended to 1 month depending on your payment provider.

Intellectual Property

All information, data, text, graphics, images, software, code, metadata, links, audio and video files, online tools, and all other content comprising the Website are the exclusive property of the Company or its licensors, unless explicitly stated otherwise, and safeguarded by copyright laws and other applicable regulations.

You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works, transmit, or in any way exploit any part of this Website without the prior written consent of the Company. The Company respects the intellectual property rights of others and expects its users to do the same.

Certain names, graphics, logos, icons, designs, words, titles, or phrases showcased on this Website may also be considered trade names, trademarks, or service marks registered elsewhere. The presence of these trademarks on the Website does not imply any authorization for their use has been extended to you. Any unauthorized utilization, reproduction, or alteration of trademarks and/or any of the Content contained herein may constitute a violation of applicable laws, as well as trademark and/or copyright statutes, and may result in legal repercussions.

Restricted Use

Your usage of the Website and Services is restricted to lawful purposes and adherence to the stated Terms. Upon accessing the Website, you agree not to:

  • use any automated means, like robots, spiders, or other devices, to access the Website, Services, including monitoring or copying any materials;
  • engage in any conduct that could hinder or disrupt anyone's use or enjoyment of the Website, Services or that could potentially harm the Company, Website users, or expose them to liability;
  • attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Website or associated servers, computers, or databases;
  • employ any method to disrupt the proper functioning of the Website, including the introduction of malicious software or harmful material;
  • transmit or solicit the transmission of any advertising or promotional materials, such as spam, junk mail, chain letters, or similar solicitations;
  • assume the identity of the Company, any employee, another user, or any other individual or entity, including the utilization of associated email addresses;
  • employ the Website in any manner that could impair, overload, damage, or disable it, or interfere with another party's use, including real-time activities;
  • use manual processes to monitor or copy Website materials without prior written consent;
  • breach any pertinent federal, state, local, or international laws or regulations, encompassing those governing data or software exportation;
  • otherwise attempt to disrupt the normal operation of the Website.

Disclaimer

The information, Services and any other content available on the Website are provided on an "as is" and "as available" basis. The Company does not make any representations or warranties of any kind, whether express or implied, regarding the operation of this Website, Services or the information, content, or materials available on it. You acknowledge and agree that your use of our Website is at your own discretion.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW WE (AND OUR AFFILIATES) SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SERVICE (INCLUDING ITS CONTENT), OR THIRD-PARTY ADS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS INCLUDES, WITHOUT LIMITATION, ANY DAMAGES RESULTING FROM THE USER'S RELIANCE ON ANY INFORMATION OBTAINED FROM THE COMPANY, AS WELL AS DAMAGES ARISING FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE. SUCH DAMAGES MAY OCCUR IRRESPECTIVE OF WHETHER THEY RESULT FROM ACTS OF GOD, COMMUNICATION FAILURES, THEFT, DESTRUCTION, FRAUD, OR UNAUTHORIZED ACCESS TO THE COMPANY'S RECORDS, PROGRAMS, PLATFORMS, OR SERVICES.

YOUR ACCESS TO, AND USE OF, THE SERVICE, AND THIRD-PARTY ADS ARE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTING SYSTEM OR LOSS OF DATA RESULTING THEREFROM.

REGARDLESS OF ANYTHING TO THE CONTRARY CONTAINED HEREIN, YOU AGREE THAT THE AGGREGATE LIABILITY OF THE COMPANY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM THE USE OF THE APP, CONTENT, SERVICE, OR PRODUCTS, IS LIMITED TO THE AMOUNTS YOU HAVE PAID TO THE COMPANY FOR ACCESS TO AND USE OF THE SERVICE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE TERMS BETWEEN THE COMPANY AND YOU.

Indemnification

By accessing to our Website you agree to defend, indemnify, and hold harmless the Company and any of its affiliates (if applicable) against any and all legal claims and demands, including reasonable attorney's fees, which may arise from or relate to your use or misuse of the Website or Services, your breach of these Terms, or your conduct or actions. You agree that the Company shall have the right to select its own legal counsel and may participate in its own defence if it wishes.

Governing Law and Dispute Resolution

These Terms are governed by the laws of United Kingdom and any disputes will be subject to the laws of United Kingdom. Nothing in these Terms shall deprive you of the protection afforded to consumers by the mandatory rules of law of the country in which you live.

If you are residing in EEA or Switzerland the online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the Company and the user arising from these Terms.

Modifications and Amendments

The Company retains the right to occasionally modify, suspend, or cease this Website, Services without prior notice, at its sole discretion. It is your responsibility to regularly review these Terms. Your continued use of or access to our Website following any changes to these Terms indicates your acceptance of those changes. If you disagree with any provision of the Terms or become dissatisfied with the Website in any manner, your only recourse is to promptly discontinue use of the Website.

We retain the right to adjust, suspend, or discontinue any Service at our discretion. We bear no responsibility for any losses or damages resulting from such alterations.

Miscellaneous

These Terms constitute the entire agreement between you and us regarding the use of our Website and our Services and supersede any prior agreements or understandings.

The failure of the Company to enforce any provisions of the Terms or to respond to a breach by you or other parties shall not in any way waive its rights to enforce subsequently any terms or conditions of the Terms or to act with respect with similar breaches.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Company as a result of these Terms or your access to and use of the Website.

If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be illegal, void, or unenforceable, the unenforceable provision will be modified so as to render it enforceable and effective to the maximum extent possible in order to effect the intention of the provision; and if a court or arbitrator finds the modified provision invalid, illegal, void or unenforceable, the validity, legality and enforceability of the remaining provisions of these Terms will not be affected in any way.